India, 14th March 2020: Urban Company, India’s leading home services marketplace, has rolled out COVID-19 health insurance and income protection cover for all its 30,000 service professionals active on its platform in India. This is a first-of-its-kind initiative in the services gig economy in the wake of the Coronavirus outbreak. For this initiative to safeguard all its professionals, the company has worked on creating a unique insurance solution.
The COVID-19 health insurance and income protection plan is in addition to the existing life, accidental and health insurance plans provided by Urban Company to its professionals. Under this new insurance cover, service professionals are offered a hospitalization cover of up to INR 25,000 and income protection cover of up to INR 14,000 in the event of hospitalisation due to positive diagnosis of Coronavirus.
“We are committed to helping our service partners live a secure life. These are unprecedented times and we want to stand by our partners. We have rolled out the COVID-19 health insurance and income protection plan to all our 30,000 partners. Additionally, we are training our service partners on how to maintain hygiene, the right technique of washing their hands, and the use of respiratory masks and gloves. The health and safety of our customers and service partners remains priority # 1 for Urban Company,” said Abhiraj Singh Bhal, Co-Founder, Urban Company.
Urban Company will extend insurance cover to all the service professionals across all the 18 cities in India where it is present. This step helps the company strengthen its relationship with its service partners.
Urban Company is also actively engaging with consumers on COVID-19 awareness initiatives ranging from SMSes, emails to app notifications. Further, the company has issued an advisory to all its full-time employees across geographies to safeguard themselves and their families from Coronavirus. This includes a mandatory work from home, zero travel policy (whether business or personal) and other precautionary measures.
Urban Company believes that taking necessary, and more importantly, pro-active precautions are key to containing the spread of COVID-19 and safeguarding the UC community — consumers, partners, and employees.
About Urban Company:
Founded in Nov 2014, Urban Company (formerly UrbanClap) is India and the UAE’s largest home services company. The company offers services such as beauty and spa at home, cleaning, plumbing, carpentry, appliance repair, painting, etc. through its mobile app and website. It operates in 18 cities in India (including Ahmedabad, Bengaluru, Bhubaneswar, Chandigarh, Chennai, Delhi NCR, Hyderabad, Indore, Jaipur, Kolkata, Lucknow, Ludhiana, Mumbai, Nagpur, Pune, Surat, Vadodara and Visakhapatnam) and 4 international markets (Dubai, Abu Dhabi, Sydney and Singapore). It has a partner network of over 30,000 hand-picked service professionals, who are provided financing, training, and product or consumables support. This full-stack approach helps the company live up to its promise of delivering high-quality, delightful services at home.