How to Reach UrbanClap Customer Care Helpline

1 min read

In case you need any kind of assistance from our team, you can reach the UrbanClap Customer Care Helpline on 1860-500-0020.

UrbanClap-Customer-Care-Helpline-Number
UrbanClap Customer Care Helpline Number 1860-500-0020

Do you know about the UrbanClap Guarantee?

We share our service partner’s commitment to delivering the best customer experience, on time, each time. To honour this commitment, we have launched The UrbanClap Insurance Protection Programme. This programme protects UrbanClap users against any damages caused during the delivery of a service booked on UrbanClap. The insurance amount is of up to Rs. 10,000.

Please note that the insurance coverage is applicable only on services paid for online either before or after the service delivery. The insurance coverage is not applicable on cash payments.

The UrbanClap Insurance Protection Programme is applicable on the following services:

  • Salon at Home
  • Spa at Home for Women
  • Electrician, Plumber, and Carpenter services
  • All Home and Car Cleaning Services
  • Pest Control
  • Dry Cleaning

We do not extend the Insurance Protection Programme to customised service categories such as Photographers, Interior Designers, Packers & Movers, where in we allow customers to choose amongst different service professionals interested in their request.  

In the unlikely event of any damages caused during the service delivery, you can reach us by using the ‘NEED HELP’ button located in your project, or call our customer care number on 1860-500-0020.

The insurance coverage is not applicable on requests that have been cancelled.

4 Comments
  1. I NEED AN EXECUTIVE TO VISIT MY OFFICE AS WE WANT TO DO DEEP CLEANING OF THE BUILDING AT DADAR WEST

  2. I wish to book for deep cleaning of my 2 BHK flat in Pune. I am not clear whether the Urbanclap team does the washing of walls ceilings etc.They are painted with washable paint. jpb 16.1.18 @ 10.34 am

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